Last updated: 2026-05-17

Contact

We welcome business inquiries, Beta access applications, listing corrections, and security reports. During the Beta period we keep a single contact channel intentionally simple.

Business inquiries

For partnership, listing, integration, and general business questions, please reach out via X (formerly Twitter) or the Beta access form linked in the page header.

Beta access application

Crypto projects interested in listing on CryptoDeckOne can apply through the "Request Beta Access" form linked in the header. We review each application before issuing access.

Listing correction or removal

If you are the project owner or an authorized representative and would like to correct or remove a listing on CryptoDeckOne, please contact us with verification of your role. Third parties reporting potential issues with a listing are also welcome to reach out.

Security reports

Please report security issues responsibly. Do not publicly disclose suspected vulnerabilities before we have had a reasonable opportunity to respond.

Enterprise and individually arranged plans

Inquiries about Enterprise plans, custom arrangements, individually negotiated conditions, and any plan that is not self-serve through the dashboard are also handled through this Contact page. We may request additional information, identity verification, or other materials needed to evaluate the request, and we may decline any application at our discretion.

Customer dashboard support

Free and paid customer account holders are generally expected to edit, publish, unpublish, and delete their own project pages directly from the dashboard. We do not guarantee free-of-charge correction, deletion, or migration work performed on behalf of customer accounts as a routine support service.

Where we identify serious impersonation, fraud, phishing, third-party rights infringement, or security issues affecting any page on CryptoDeckOne — including pages created by customer accounts — we may review and take action on our own initiative. Reports of such issues can be sent through this Contact page.

Support routing for Free, Basic, Pro, Enterprise, and any future plan may be differentiated over time.

Response time

We typically respond within 72 hours, but response times during the Beta period are not guaranteed.